Thad,


That may be the case, but I wonder if some of those menus being
referenced are changed by Active Links before you use them, or if they
are back end forms that may not necessarily need the menus.  It's still
really bad, but I haven't seen any problems with things like building
SLMs for Change Management, for example.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Wednesday, May 07, 2008 4:19 PM
To: [email protected]
Subject: Re: ARWARN 70




David,

Apparently I'm in an SQL mood today.  This Oracle SQL (yours should be
similar) ought to help you track down which field is referencing a
missing menu:

//Character fields referencing menus that don't exist
select s.name FormName, f.fieldid, f.fieldname, fc.charmenu,
cm.charmenuid
from arschema s, field f, field_char fc, char_menu cm
where s.schemaid = f.schemaid
and s.schemaid = fc.schemaid
and f.fieldid = fc.fieldid
and fc.charmenu is not null
and fc.charmenu != '$NULL$'
and fc.charmenu = cm.name (+)
and cm.name is null
//include the following line to limit to a specific form
and s.name = 'AD3:SupportTech:AD3:HomePage'

The scary part is I ran it on our mint install of 7.0.2 Service Desk and
Change Management and came up with a bunch of missing menus:

FORMNAME                    FIELDID     FIELDNAME
CHARMENU                                  CHARMENUID
 --------------------------  ----------  -----------------------------
----------------------------------------  -------------
 AST:AssetCost               260800002   Depreciation Frequency
AST:ACF:AssetDepFrequency                 (null)
 AST:MenuItem_LT             400002100   Menu Name
AST:AIL:MenuNameList                      (null)
 CFG:Pred/Succ Relationship  1000000970  Task Name 01
xCHG:TSK:TaskName-Q                       (null)
 CFG:Pred/Succ Relationship  1000000972  Task Name 02
xCHG:TSK:TaskName-Q                       (null)
 CHG:CHGSLM:Qualbuilder      1000001271  Product Categorization Tier 2
INT:CHGSLM:QBI:PDL:CHG-P2-Q               (null)
 CHG:CHGSLM:Qualbuilder      1000001272  Product Categorization Tier 3
INT:CHGSLM:QBI:PDL:CHG-P3-Q               (null)
 CHG:CHGSLM:Qualbuilder      1000002268  Product Name
INT:CHGSLM:QBI:ProductName-Q              (null)
 CHG:CHGSLM:Qualbuilder      1000003300  Organization
INT:CHGSLM:QBI:RequestedFor_Organization  (null)
 CHG:CHGSLM:Qualbuilder      1000003301  Department
INT:CHGSLM:QBI:RequestedFor_Department    (null)
 CTM:Login ID                1000000909  Hostname
AST:ACI-Hostname-CLI-Q                    (null)
 EIE:ARMappingInfo           460020001   Data Source
EIE:DE-PopulateDataSourceNames            (null)
 EIE:MappingInfo             460020001   Data Source
EIE:DE-PopulateDataSourceNames            (null)
 SRM:SLMSRM:Qualbuilder      1000003300  Organization
INT:CHGSLM:QBI:RequestedFor_Organization  (null)
 SRM:SLMSRM:Qualbuilder      1000003301  Department
INT:CHGSLM:QBI:RequestedFor_Department    (null)

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach



"Morrison, David A." <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>

05/07/2008 01:10 PM

Please respond to
[email protected]

To

[email protected]

cc


Subject

ARWARN 70








**
Good day everyone,

Can't seem to get rid of a pesky warning message.



There are no fields with menus on this form??
The logs only mention ARGetListSchema,  ARGetfield,
ARValidateFormCache, and ARGetCharMenu.
I have no clue about those.  I am upgrading from 4.5.2 to 7.1 with a new
install and importing data.
Everything seems to work as it should (so far ;-)  except I cannot find
the cause of this warning.  Any ideas would be
Very appreciated.

ARS 7.1 server
Windows 2003 Server
SQL 2005
Mid Tier 7.1

David Morrison
East Tennessee State University


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