Its been a while since I've used HTML tags.  Isn't that what the 
"</sarcasm>" indicates (right after the "...like that, " and before the 
"so you...")?

(My sarcasm flags flips on and off quite frequently however, and it 
sometimes get stuck "on".  I just jiggle the handle a little and that 
usually seems to fix it.)

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



LJ Longwing <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
05/08/2008 09:20 AM
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Re: ARWARN 70






** 
Watch out Thad, you never turned off your sarcasm flag

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Thursday, May 08, 2008 10:09 AM
To: [email protected]
Subject: Re: ARWARN 70


I thought about that (the menus being changed by active links).  There are 
a bunch of fields that have "$NULL$" as the starting menu (I excluded 
those in the SQL), so I was thinking those were the ones that were being 
changed by active links.  Also, since we don't have Asset Management or 
SLM installed, I half figured these were menus that might be pulling data 
from those apps.  I did open a couple of the forms in the user tool and 
got the ARWARN 70 error.  <sarcasm>I know BMC would never release 
something buggy like that,</sarcasm> so you are probably right that they 
are back end forms. 

Cheers,
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach 


"Pierson, Shawn" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]> 
05/08/2008 05:28 AM 

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** 
Thad, 
  
That may be the case, but I wonder if some of those menus being referenced 
are changed by Active Links before you use them, or if they are back end 
forms that may not necessarily need the menus.  It?s still really bad, but 
I haven?t seen any problems with things like building SLMs for Change 
Management, for example. 
  
From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Wednesday, May 07, 2008 4:19 PM
To: [email protected]
Subject: Re: ARWARN 70 
  

David, 

Apparently I'm in an SQL mood today.  This Oracle SQL (yours should be 
similar) ought to help you track down which field is referencing a missing 
menu: 

//Character fields referencing menus that don't exist 
select s.name FormName, f.fieldid, f.fieldname, fc.charmenu, cm.charmenuid 

from arschema s, field f, field_char fc, char_menu cm 
where s.schemaid = f.schemaid 
and s.schemaid = fc.schemaid 
and f.fieldid = fc.fieldid 
and fc.charmenu is not null 
and fc.charmenu != '$NULL$' 
and fc.charmenu = cm.name (+) 
and cm.name is null 
//include the following line to limit to a specific form 
and s.name = 'AD3:SupportTech:AD3:HomePage' 

The scary part is I ran it on our mint install of 7.0.2 Service Desk and 
Change Management and came up with a bunch of missing menus: 

FORMNAME                    FIELDID     FIELDNAME CHARMENU   CHARMENUID  
--------------------------  ----------  ----------------------------- 
----------------------------------------  ------------- 
AST:AssetCost               260800002   Depreciation Frequency 
AST:ACF:AssetDepFrequency                 (null)         
AST:MenuItem_LT             400002100   Menu Name AST:AIL:MenuNameList     
       (null)         
CFG:Pred/Succ Relationship  1000000970  Task Name 01 xCHG:TSK:TaskName-Q   
                 (null)         
CFG:Pred/Succ Relationship  1000000972  Task Name 02 xCHG:TSK:TaskName-Q   
                 (null)         
CHG:CHGSLM:Qualbuilder      1000001271  Product Categorization Tier 2 
INT:CHGSLM:QBI:PDL:CHG-P2-Q               (null)         
CHG:CHGSLM:Qualbuilder      1000001272  Product Categorization Tier 3 
INT:CHGSLM:QBI:PDL:CHG-P3-Q               (null)         
CHG:CHGSLM:Qualbuilder      1000002268  Product Name 
INT:CHGSLM:QBI:ProductName-Q              (null)         
CHG:CHGSLM:Qualbuilder      1000003300  Organization 
INT:CHGSLM:QBI:RequestedFor_Organization  (null)         
CHG:CHGSLM:Qualbuilder      1000003301  Department 
INT:CHGSLM:QBI:RequestedFor_Department    (null)         
CTM:Login ID                1000000909  Hostname AST:ACI-Hostname-CLI-Q    
          (null)         
EIE:ARMappingInfo           460020001   Data Source 
EIE:DE-PopulateDataSourceNames            (null)         
EIE:MappingInfo             460020001   Data Source 
EIE:DE-PopulateDataSourceNames            (null)         
SRM:SLMSRM:Qualbuilder      1000003300  Organization 
INT:CHGSLM:QBI:RequestedFor_Organization  (null)         
SRM:SLMSRM:Qualbuilder      1000003301  Department 
INT:CHGSLM:QBI:RequestedFor_Department    (null)         

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach 

"Morrison, David A." <[EMAIL PROTECTED]> 
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05/07/2008 01:10 PM 


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Subject
ARWARN 70

  









** 
Good day everyone, 
 
Can?t seem to get rid of a pesky warning message. 
 

 
There are no fields with menus on this form?? 
The logs only mention ARGetListSchema,  ARGetfield,  ARValidateFormCache, 
and ARGetCharMenu. 
I have no clue about those.  I am upgrading from 4.5.2 to 7.1 with a new 
install and importing data. 
Everything seems to work as it should (so far ;-)  except I cannot find 
the cause of this warning.  Any ideas would be 
Very appreciated. 
 
ARS 7.1 server 
Windows 2003 Server 
SQL 2005 
Mid Tier 7.1 
 
David Morrison 
East Tennessee State University 
  
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