Is there anything in arerror.log when the server starts up?
We had an issue with SLM where one of the patches added a 'French' view to SLM:PenaltyRewards, and that caused problems until the view was deleted, including the error you are seeing when generating the application list on the home page. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Prashant Patil Sent: Monday, May 12, 2008 7:23 AM To: [email protected] Subject: Group corruption problem after ARS7.1 patch2 & SLM installation ** Dear All, Config: OS - Solaris10 DB - Oracle 10gR2 ARS 7.1 patch002 ServiceDesk 7.0.02 I am facing problems with "Administartor" and "Sub Administrator" Remedy groups. Whenever I login with Demo or appadmin I am receiving error: Error generating application list field content. (ARERR 1900) The system is basically unable to generate an application list for this user. If "Administrator" group permission is removed for Demo then not receiving any error, but I dont see any links on homepage either. The same is happening with appadmin user. I have to explicitly find & open the required app config forms If I create a new fixed user and give Administrator or Sub Administrator group permissions to it then on login I am getting same error. I suppose these groups have got corrupted!!!???? The last change done on the system was installation of ARS 7.1 patch 002 and then SLM 7.0.03. Appreciate any help as I am facing problems with the superuser. Regards, Prashant __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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