Prashant Patil wrote:
** Dear All,
Config:
OS - Solaris10
DB - Oracle 10gR2
ARS 7.1 patch002
ServiceDesk 7.0.02
I am facing problems with "Administartor" and "Sub Administrator"
Remedy groups. Whenever I login with Demo or appadmin I am receiving
error:
Error generating application list field content. (ARERR 1900)
The system is basically unable to generate an application list for
this user.
If "Administrator" group permission is removed for Demo then not
receiving any error, but I dont see any links on homepage either. The
same is happening with appadmin user. I have to explicitly find & open
the required app config forms
If I create a new fixed user and give Administrator or Sub
Administrator group permissions to it then on login I am getting same
error. I suppose these groups have got corrupted!!!????
The last change done on the system was installation of ARS 7.1 patch
002 and then SLM 7.0.03. <http://7.0.03.>
Appreciate any help as I am facing problems with the superuser.
Regards,
Prashant
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Hi,Prashant,
The problem may be in your server settings.Go to Server
Information--Configuration in User tool,
check the server settings there for Default Home Page.
Hope this helps....
Regards.
*Sandeep & Mahendra.
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com*_* *_
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