Hello All,
I am reaching out to you in the hopes you can shed some light on an
issue we are having. I have pasted together our issue below
All thanks in advance for any support you can give, I am stuck and at
this point do not know which way to turn to resolve this issue, so any
help is very much appreciated.
Here is the background
The Remedy server is a Unix server and the TCATS Server is an NT Server
The Remedy Unix environment is a clustered environment with one Active
and one Passive node. There is a virtual IP in place.
I am not sure what the TCATS environment configuration is
The Remedy server has a Web Service that the TCATS Server is consuming.
The IP in the WSDL is for the Virtual Server
The TCATS Prod Server can load the WSDL and Map the fields but when
TCATS tries to send data via WSDL this error is retuned
The problem is happening between the two production environments, this
was not a problem with the Dev environments
TCATS Consuming Remedy WSDL;
TCATS Dev to Remedy Dev no errors
TCATS Dev to Remedy Prod no errors
TCATS Prod to Remedy Dev no errors
We also have a process where Remedy Consumes a TCATS WSDL and this is
working without any errors in all configurations.
We are also looking at the error from a different angle to cover all
bases, and that is related to the "The debugger cannot connect to the
remote computer". I have found some threads in VS forums that state a
remote debugger file must be loaded on the remote server but everything
I read is related to NT Servers so the question has be asked,
The forums thread states - it is necessary to install rdbgsetup.exe in
the server where the web service runs, but this is for the .net web
service. Is there any thing similar to handle this permission wizard for
java apps running on Unix?
I know nothing about Visual Studio so I do not know how relevant this
is.
This is a question I have if a debugger file is needed then how did this
work from TCATS Dev to Remedy Prod?
Thanks.
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv AIM IM
RogerNall Yahoo IM
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