so when remoted into the TCATS server, you are able to ping 10.14.1.53?  Can
you download and install a copy of soapUI and run it while logged in as the
user that TCATS is running as and load the WSDL from there?

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Friday, May 23, 2008 12:55 PM
To: [email protected]
Subject: OT: Web Service Problem


** 

Hello All,

 

I am reaching out to you in the hopes you can shed some light on an issue we
are having. I have pasted together our issue below

 

All thanks in advance for any support you can give, I am stuck and at this
point do not know which way to turn to resolve this issue, so any help is
very much appreciated.

 

Here is the background

 

The Remedy server is a Unix server and the TCATS Server is an NT Server

The Remedy Unix environment is a clustered environment with one Active and
one Passive node. There is a virtual IP in place.

I am not sure what the TCATS environment configuration is

The Remedy server has a Web Service that the TCATS Server is consuming. The
IP in the WSDL is for the Virtual Server

The TCATS Prod Server can load the WSDL and Map the fields but when TCATS
tries to send data via WSDL this error is retuned

 

 



 

The problem is happening between the two production environments, this was
not a problem with the Dev environments 

            TCATS Consuming Remedy WSDL; 

TCATS Dev to Remedy Dev no errors

            TCATS Dev to Remedy Prod no errors

            TCATS Prod to Remedy Dev no errors

 

We also have a process where Remedy Consumes a TCATS WSDL and this is
working without any errors in all configurations. 

 

We are also looking at the error from a different angle to cover all bases,
and that is related to the "The debugger cannot connect to the remote
computer".  I have found some threads in VS forums that state a remote
debugger file must be loaded on the remote server but everything I read is
related to NT Servers so the question has be asked, 

The forums thread states - it is necessary to install rdbgsetup.exe in the
server where the web service runs, but this is for the .net web service. Is
there any thing similar to handle this permission wizard for java apps
running on Unix?

I know nothing about Visual Studio so I do not know how relevant this is.

 

This is a question I have if a debugger file is needed then how did this
work from TCATS Dev to Remedy Prod?

 

Thanks.

 

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

 

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