You don't have to worry about debugging as that is only for Visual Studio. The only part of the message below that applies is the Connecting to server failed. Since the Remedy server is hosting a Web Service you must have a Mid-Tier server (or it wouldn't be able to consume the WSDL from the Remedy WSDL url). Is the Mid-Tier Unix or NT? What do you see in the Mid-Tier logs when Prod TCATS loads the WSDL and then when it tries to consume the service? You might compare it to the Dev Mid-Tier logs for the same tasks. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Friday, May 23, 2008 1:55 PM To: [email protected] Subject: OT: Web Service Problem Hello All, I am reaching out to you in the hopes you can shed some light on an issue we are having. I have pasted together our issue below All thanks in advance for any support you can give, I am stuck and at this point do not know which way to turn to resolve this issue, so any help is very much appreciated. Here is the background The Remedy server is a Unix server and the TCATS Server is an NT Server The Remedy Unix environment is a clustered environment with one Active and one Passive node. There is a virtual IP in place. I am not sure what the TCATS environment configuration is The Remedy server has a Web Service that the TCATS Server is consuming. The IP in the WSDL is for the Virtual Server The TCATS Prod Server can load the WSDL and Map the fields but when TCATS tries to send data via WSDL this error is retuned The problem is happening between the two production environments, this was not a problem with the Dev environments TCATS Consuming Remedy WSDL; TCATS Dev to Remedy Dev no errors TCATS Dev to Remedy Prod no errors TCATS Prod to Remedy Dev no errors We also have a process where Remedy Consumes a TCATS WSDL and this is working without any errors in all configurations. We are also looking at the error from a different angle to cover all bases, and that is related to the "The debugger cannot connect to the remote computer". I have found some threads in VS forums that state a remote debugger file must be loaded on the remote server but everything I read is related to NT Servers so the question has be asked, The forums thread states - it is necessary to install rdbgsetup.exe in the server where the web service runs, but this is for the .net web service. Is there any thing similar to handle this permission wizard for java apps running on Unix? I know nothing about Visual Studio so I do not know how relevant this is. This is a question I have if a debugger file is needed then how did this work from TCATS Dev to Remedy Prod? Thanks. Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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