Hello ARSList,
This is for an issue with CMDB 2.1 (ARS 7.1, Mid-tier & ITSM 7.03 patch 7
Suite)
I am using the Remedy Windows client to run through a test and functionality.
When I select the CI Relationship Viewer, either from Asset or Incident a new
screen pops up - CI Relationship Viewer and it states - CMDB libraries are not
available.
I have looked through the documents and all I could find is to restart the
Mid-tier? Did that, didn't work.
I can't find anything on BMC's support site for this error.
Did I miss a configuration somewhere?
Thanks again,
Kevin P.
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