Hello ARSList,

This is for an issue with CMDB 2.1 (ARS 7.1, Mid-tier & ITSM 7.03 patch 7 
Suite)

I am using the Remedy Windows client to run through a test and functionality.

When I select the CI Relationship Viewer, either from Asset or Incident a new 
screen pops up - CI Relationship Viewer and it states - CMDB libraries are not 
available.

I have looked through the documents and all I could find is to restart the 
Mid-tier? Did that, didn't work.

I can't find anything on BMC's support site for this error.

Did I miss a configuration somewhere?

Thanks again,

Kevin P.



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