That did the trick.... i must have missed that part of the post install.

Thanks!

Kevin P.


**
You have to copy 3 files from the sdk>bin directory of CMDB installation. 


cmdbapi21.dll
cmdbjni21.dll
cmdbapi21.jar

Copy these files 
in the midtier WEB-INF/lib directory and bounce your webserver. 


On Thu, May 29, 2008 at 10:05 PM, Kevin Pulsen <[EMAIL PROTECTED]> wrote:

** 




Hello ARSList,

This is for an issue with CMDB 2.1 (ARS 7.1, 
Mid-tier & ITSM 7.03 patch 7 Suite)

I am using the Remedy Windows 
client to run through a test and functionality.

When I select the CI 
Relationship Viewer, either from Asset or Incident a new screen pops up - CI 
Relationship Viewer and it states - CMDB libraries are not 
available.

I have looked through the documents and all I could 
find is to restart the Mid-tier? Did that, didn't work.

I can't find 
anything on BMC's support site for this error.

Did I miss a configuration 
somewhere?

Thanks again,

Kevin P.




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