That did the trick.... i must have missed that part of the post install.
Thanks!
Kevin P.
**
You have to copy 3 files from the sdk>bin directory of CMDB installation.
cmdbapi21.dll
cmdbjni21.dll
cmdbapi21.jar
Copy these files
in the midtier WEB-INF/lib directory and bounce your webserver.
On Thu, May 29, 2008 at 10:05 PM, Kevin Pulsen <[EMAIL PROTECTED]> wrote:
**
Hello ARSList,
This is for an issue with CMDB 2.1 (ARS 7.1,
Mid-tier & ITSM 7.03 patch 7 Suite)
I am using the Remedy Windows
client to run through a test and functionality.
When I select the CI
Relationship Viewer, either from Asset or Incident a new screen pops up - CI
Relationship Viewer and it states - CMDB libraries are not
available.
I have looked through the documents and all I could
find is to restart the Mid-tier? Did that, didn't work.
I can't find
anything on BMC's support site for this error.
Did I miss a configuration
somewhere?
Thanks again,
Kevin P.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"