You have to copy 3 files from the sdk>bin directory of CMDB installation.
cmdbapi21.dll cmdbjni21.dll cmdbapi21.jar Copy these files in the midtier WEB-INF/lib directory and bounce your webserver. On Thu, May 29, 2008 at 10:05 PM, Kevin Pulsen <[EMAIL PROTECTED]> wrote: > ** Hello ARSList, > > This is for an issue with CMDB 2.1 (ARS 7.1, Mid-tier & ITSM 7.03 patch 7 > Suite) > > I am using the Remedy Windows client to run through a test and > functionality. > > When I select the CI Relationship Viewer, either from Asset or Incident a > new screen pops up - CI Relationship Viewer and it states - CMDB libraries > are not available. > > I have looked through the documents and all I could find is to restart the > Mid-tier? Did that, didn't work. > > I can't find anything on BMC's support site for this error. > > Did I miss a configuration somewhere? > > Thanks again, > > Kevin P. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Thanks & Best Regards, Chinmmay™ Revenge is the best dish Served Cold... http://clubhq23.blogspot.com/
