Hi Sileem, With recent versions of the User tool the crystal runtime has its own uninstall listed in add/remove programs. The best way to get the user tool install to re-install the crystal runtime is to uninstall it from there. No amount of renaming or removing files does the trick in my experience. Once crystal is removed re-install the user tool and make sure you select crystal runtime as an option. Regards, Rod Harris
_____ From: Action Request System discussion list(ARSList) on behalf of sileem hassan Sent: Fri 6/06/2008 3:23 PM To: [email protected] Subject: Re: Crystal Reports in v7 Hi all, just reinstalling the user in another folder didnt't fix the problem for us :-(. Any other ideas? Could this problem maybe fixed within the next patch level? Thanx, Sileem -------- Original-Nachricht -------- > Datum: Thu, 29 May 2008 19:10:41 +0530 > Von: "sanapala, Rajinikanth IN BOM SISL" <[EMAIL PROTECTED]> > An: [email protected] > Betreff: Re: Crystal Reports in v7 > Sileem, > > We have got the same error when we migrated from 6.3 to 7.1. > Un-Install the user client and install 7x user client in different > folder rather than default folder which installer picks up. > > It worked with us. > > Rajinikanth > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Nyall McCavitt > Sent: Thursday, May 29, 2008 1:25 PM > To: [email protected] > Subject: Re: Crystal Reports in v7 > > Hi, > > I have seen a similar one to this which was due to the V7 client being > installed over the previous V6 clients. Our solution was to uninstall > all Remedy clients and re-install the V7 clients. Perhaps there is an > old dll or registry entry that is causing the issue? > > Hope that this helps. > > Nyall > > sileem hassan wrote: > > Hi all, > > we are actuylly migrating to ARS v7. One of the main problems ist that > some of the Crystal Reports do not work anymore. Always we get the > following error message: > > > > 0x80043ac3 - File not found. > > Details: error (ARERR 1904) > > > > After searching the archive here we tried to rename thfolder \common > files\business object\3.0 and reinstalled the user tool. But that didn't > help in that case. Any ideas? > > > > Thank you, > > Sileem > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > Important notice:This e-mail and any attachment thereto contains corporate > proprietary information. If you have received it by mistake, please notify > us immediately by reply e-mail and delete this e-mail and its attachments > from your system. Thank You. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" -- Ist Ihr Browser Vista-kompatibel? Jetzt die neuesten Browser-Versionen downloaden: http://www.gmx.net/de/go/browser _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
