That looks something like a problem with your Java Servlet engine.
Since you are on W2k I take it you are using IIS for the Web server.
What java engine are you using (Tomcat, ServletExec, ...) and what
version?  Also what version Java is installed on the server?  You may
also want to post the complete error as written to the Mid-Tier log
(Usually in \Program Files\AR System\Mid-Tier\work\logs but you can see
exactly where the logs are from the Mid-Tier configuration web page.
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Frex Popo
Sent: Wednesday, June 11, 2008 7:56 AM
To: [email protected]
Subject: NULL pointer error when consuming a web service


Dear all,

 

I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The
Mid-Tier is also installed on the same machine as the Remedy server.

 

I am attempting to send some data to the remedy server using a Web
Service and getting the following error:

 

<faultcode>soapenv:Server.userException</faultcode>

<faultstring>java.lang.NullPointerException</faultstring>

 

I tried to simplify things by using a simple form with a character
field. I used both the get and create operations and end up with the
same error. I thought this could be due to some invalid characters
either in the data or the field names but it wasn't to be.

 

Here is the xml sent to the remedy Web Server:

 

<?xml version="1.0" encoding="UTF-8"?>

<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

<soapenv:Body>

<soapenv:Fault>

<faultcode>soapenv:Server.userException</faultcode>

<faultstring>java.lang.NullPointerException</faultstring>

<detail />

</soapenv:Fault>

</soapenv:Body>

</soapenv:Envelope>

 

Have you seen this error before?

 

Ah! I am using SOAPSonar to test my Web Service. I used the same client
in the past to test some SAP Web Service and it worked fine.

 

Many thanks in advance

 

frex

 


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