I would bet that the XML that you are sending either does not have a
block like this....
"
<SOAP-ENV:Header>
<AuthenticationInfo>
<userName>user_name</userName>
<password>pwd_str</password>
<authentication/>
<locale/>
<timeZone/>
</AuthenticationInfo>
</SOAP-ENV:Header
"
Or maybe the userName element was null but present and prevented the
Mid-Tier from using a configured default?
Or maybe the Mid-Tier does not have a configured default user?
If we could see the XML that was sent and the WSDL it might be easier
to troubleshoot the issue.
HTH.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Wed, Jun 11, 2008 at 8:56 AM, Frex Popo <[EMAIL PROTECTED]> wrote:
> **
>
> Dear all,
>
>
>
> I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The Mid-Tier is
> also installed on the same machine as the Remedy server.
>
>
>
> I am attempting to send some data to the remedy server using a Web Service
> and getting the following error:
>
>
>
> <faultcode>soapenv:Server.userException</faultcode>
>
> <faultstring>java.lang.NullPointerException</faultstring>
>
>
>
> I tried to simplify things by using a simple form with a character field. I
> used both the get and create operations and end up with the same error. I
> thought this could be due to some invalid characters either in the data or
> the field names but it wasn't to be.
>
>
>
> Here is the xml sent to the remedy Web Server:
>
>
>
> <?xml version="1.0" encoding="UTF-8"?>
>
> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> xmlns:xsd="http://www.w3.org/2001/XMLSchema";
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
>
> <soapenv:Body>
>
> <soapenv:Fault>
>
> <faultcode>soapenv:Server.userException</faultcode>
>
> <faultstring>java.lang.NullPointerException</faultstring>
>
> <detail />
>
> </soapenv:Fault>
>
> </soapenv:Body>
>
> </soapenv:Envelope>
>
>
>
> Have you seen this error before?
>
>
>
> Ah! I am using SOAPSonar to test my Web Service. I used the same client in
> the past to test some SAP Web Service and it worked fine.
>
>
>
> Many thanks in advance
>
>
>
> frex
>
>
>
> ________________________________
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