I've built some custom workflow that pushes incoming e-mail from the AR System E-mail Messages form to a staging form and then to HPD:IncidentInterface_Create. I successfully pushed the attachment field to the staging form and have a filter set up to push it to the IncidentInterface_Create form, however, the attachments are making it into Incident Management.
I can see the field z2AF_Act_Attachment_1 does have the correct attachment in it when I look at the IncidentInterface_Create form, but it doesn't seem to want to push it out of there. Is there anything special I need to do to get that field to push out or is there a problem with the IncidentInterface_Create workflow? Thanks, Matt ARS & ITSM, 7.01 p003, Windows Server '03, SQL Server '05 Matthew C. Gayford Technology Research & Development Information Technology Systems Division University of North Carolina Wilmington (910) 962-7177 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
