Hi Jase, There are two places where I would check to make sure this is not a "preference/data configuration" issue.
- In the overview console, on the blue link bar, click on "Select Status Values", and make sure all the settings there are correct - in the overview console, in the blue link bar, make sure the user selects "All My Groups" -> Show All Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Jase Brandon Sent: Wed 06/18/08 2:15 PM To: [email protected] Subject: Overview Console Missing Incidents/Tasks Hello All, Has anyone experincied the below: ARS 7.1 Patch 002 Incidents created are displayed in the Incident Managment Console, but are NOT displayed in the Overview Console. I have checked all settings regarding 'Application Preferences' and 'Console View' and we have no customizations on the Overview Console. After we installed 7.1 Patch 002, this problem occured immediately after. I am getting endless requests for log files after several meetings of demonstrating the problem. Just wondering if anyone else has this problem. Thanks, Jase _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
