Roger,

 

You can capture the IP by creating a field and then running an Active
Link Set Fields action of:

 

     $PROCESS$ cmd /q /c "ipconfig"

 

The output to this field would look something like this:

 

     Windows IP Configuration

 

     Ethernet adapter Local Area Connection:

 

             Connection-specific DNS Suffix  . :
testdomain.com

             IP Address. . . . . . . . . . . . :
172.99.10.113

             Subnet Mask . . . . . . . . . . . :
255.255.255.0

             Default Gateway . . . . . . . . . :
172.99.10.1

 

Maybe you could figure a way to strip out the stuff you don't need...

 

HTH,

Kelvin

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Friday, July 11, 2008 12:14 PM
To: [email protected]
Subject: User IP Address

 

Does anyone know where Remedy captures the IP address for each user who
is logged in? This would be for 7.x servers.

 

Thanks,

 

Roger A. Nall 
Manager, OSSNMS Remedy 
T-Mobile, USA 
Desk:972-464-3712 NEW

Cell: 973-652-6723 
FAX: 
sf49fanv AIM IM 
RogerNall Yahoo IM 

 

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