Try to plug your values into the following tool first. Softerra LDAP Browser.
http://www.ldapbrowser.com/ I've always used this as a prep to an AD or LDAP read for Remedy. The Softerra tool is free and builds the URL for you. Once you connect via Softerra and are happy with what you see, simply copy/paste the URL from softerra into the Vendor form and presto. But, before you can plug this into Remedy, make sure you configure ARDBC properly. Troy --- On Mon, 7/14/08, Leonard Neely <[EMAIL PROTECTED]> wrote: > From: Leonard Neely <[EMAIL PROTECTED]> > Subject: Re: LDAP Problem with vendor form > To: [email protected] > Date: Monday, July 14, 2008, 10:44 AM > Also, if Norm's suggestions don't resolve your issue > (correct those > first), You may want to check your default Plugin Server > timeout. > > How many LDAP records do you expect to be returned via your > vendor form? > If it is a large amount, your Plug-In server may be timing > out before it > can load the connector and related tables. In this case, > you may need to > set the Default Plugin Server timeout to a higher value. I > think the > default is 60 seconds. We had a similar issue, where we had > over 100K > LDAP records, and had to set the timeout to 500 before we > could even > create the vendor form. > > Also, what's your platform/version, etc. > > HTH > > Leonard Neely > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [ > mailto:[email protected] > <mailto:[email protected]> ] On Behalf Of > Kaiser Norm E CIV USAF 96 CS/SCCE > > Sent: Monday, July 14, 2008 10:09 AM > > To: [email protected] > > Subject: Re: LDAP Problem with vendor form > > Two things: > > First, if you're using ARDBC, you don't need to > fill out the AREA config > info. Second, your LDAP connection string has spaces in it > which is > probably goofing up the connection. > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [ > mailto:[email protected] > <mailto:[email protected]> ] On Behalf Of > manu_alcala > > Sent: Monday, July 14, 2008 12:04 PM > > To: [email protected] > > Subject: LDAP Problem with vendor form > > Hi everyone! > > I'm trying to connect with a LDAP server and I have a > problem when I try > to create the vendor form: The steps I have followed to > configure LDAP > are: > > 1- Configure AREA LDAP form with the following: > > hostname: ldapdes.corp > > port: 389 > > blind user: aplmiro > > blind password: XXXX > > user base: o=Grupo Santander, o=Grupo Santander user search > filter: > BSalias=$\USER$ group membership: none > > 2- Configure ARDBC LDAP form with the correct settings. > > 3- Try to create the vendor form; but i have nothing in the > available > form. I type ARSYS.ARDBC.LDAP and in the available table i > type > ldap://ldapdes.corp/o=Grupo Santander,o=Grupo > Santander??sub? > > (objectclass=user) but nothing is loaded and the conector > is not found. > > I have created a vendor form "empty" and one time > created i type in the > form properties (in vendor information tab) the previous > settings > (ARSYS.ARDBC.LDAP and ldap://ldapdes.cor.....) but any > times show a > message of incorrect sintax of Base DN... or can't > connect to the LDAP > URL... or the connector doesn't exist... > > I don't know what i have to do to configure the vendor > form properly > because the settings in the AREA LDAP and ARDBC LDAP are > correctly... > > Please help me! > > Thank you forward!!! > > ________________________________________________________________________ > > _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > ________________________________________________________________________ > _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
