I've never done it in Remedy, but I dealt with one when coding for (ouch...this hurts to remember) Tivoli Service Desk, and I've decoded remedy's to make a console that could turn on and off logs in the client...way before Remedy put that console in the user tool....but I think it would be doable for them to provide us a field type that allowed multiple check boxes...they just chose not to for whatever reason
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Thursday, July 17, 2008 11:04 AM To: [email protected] Subject: Re: Check Box Problem Didn't check boxes come about in the "dark days"? I asked a Peregrim [sic] rep about that at a demo session in Philly. His answer should have been telling me something. "I don't know why it was built like that. Yes a binary coded field would probably work." LJ, Have you done this yourself? I toyed around with it but it wasn't a priority and I didn't come up with a good solution to make it portable. John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, July 17, 2008 12:10 PM To: [email protected] Subject: Re: Check Box Problem You make it Binary, 1,2,4,8,16,etc, and when checkbox 1 and 2 are selected the value is 3, check 3 and now your value is 7...I've seen this done in lots of implementations...including Remedy....the 'log' check boxes in the server info screen are done this way....it's all stored in a single value in the ar.cfg file, and you need to 'decode' it to determine which checkboxes are checked....it would be very easy to write an interface to that sort of thing. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, July 17, 2008 9:53 AM To: [email protected] Subject: Re: Check Box Problem I'm not sure I agree with that ... If you allowed a Radio Button to be multi-selected (which is basically what you are suggesting), how would you use it in a Run-If? Personally I think that extending the character field w/menu Append Items functionality to have a Show as Multi Select option would be the way to do it. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, July 17, 2008 10:36 AM To: [email protected] Subject: Re: Check Box Problem It doesn't work well, because Remedy didn't design it well...with check boxes, you can only display the first item, that's the way it is. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tadeu Augusto Dutra Pinto Sent: Thursday, July 17, 2008 9:16 AM To: [email protected] Subject: Check Box Problem Does anyone know why check box feature does not works well in AR System ??? I'm using AR Server 7.0.01 P7 AR User 7.0.00 P1 AR Admin 7.0.00 P1 I've included some items (more than 1) in my Check Box Field.... But It does not turn up in my form.... What's happening??? Thanks for any tips and/or suggestions Yours Sincerelly, Tadeu Augusto Dutra Pinto ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
