Am I the only one seeing a resurgance of contacts seeking experienced custom-build expertise vs. install/configure/maintain/integrate folks? I know BMC's pie in the sky goal is minimal need for customizations vs. configuration/data changes, but there seems to be a growing backlash against this McDonald's approach. I'm only asking this of the group to see if this trend is bigger than my areas of engagement over the last couple years. Sure, there will always be needs for folks to step in an make customizations here and there, but I'm suprised now at the number and the scope of custom-build-from-scratch projects I'm getting proposals/recruiters for compared to the past. Has ITSM mis-stepped in its later releases or is it that the customer growth for the engine and those upgrading has somewhat de-coupled from ITSM along the way? Have that many old-school custom-builders disappeared?
Send me your thoughts directly if you feel the board wanting to stay focused on troubleshooting threads... Ray [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
