Ray,
Can you make your font just a little smaller :-)
Old school custom builder - "Your Business - Your Way"
I do believe for many reasons there are higher demands for custom
applications versus ITSM 7.X (It Takes So Much)
Great tool, make it dance, - I am a firm Believer in "Remedy - Drive it
with Data" (as presented at past National RUG)
But
Do not want to be just a data administrator, Remedy is the most powerful
Workflow Toolkit available - USE IT !
Doug Tanner
RSP (Former RAC)
Visionary of Rem-Mail
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ray Gellenbeck
Sent: Tuesday, July 22, 2008 9:48 AM
To: [email protected]
Subject: Buy vs. Build
Am I the only one seeing a resurgance of contacts seeking experienced
custom-build expertise vs. install/configure/maintain/integrate folks?
I know BMC's pie in the sky goal is minimal need for customizations vs.
configuration/data changes, but there seems to be a growing backlash
against this McDonald's approach. I'm only asking this of the group to
see if this trend is bigger than my areas of engagement over the last
couple years.
Sure, there will always be needs for folks to step in an make
customizations here and there, but I'm suprised now at the number and
the scope of custom-build-from-scratch projects I'm getting
proposals/recruiters for compared to the past. Has ITSM mis-stepped in
its later releases or is it that the customer growth for the engine and
those upgrading has somewhat de-coupled from ITSM along the way? Have
that many old-school custom-builders disappeared?
Send me your thoughts directly if you feel the board wanting to stay
focused on troubleshooting threads...
Ray Gellenbeck
[EMAIL PROTECTED]
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