I have to admit I was very pleasantly surprised to see a job posting
just the other day that called for a custom developer...it said clearly
NOT OOTB.  I hadn't seen one in a long, long time.  It's not so much
that I'm against the OOTB solution -- it's that I'm an old school
"Business your way," "Make the tool conform to your business...not make
your business conform to your tool" thinker (which people here, I'm
sure, are painfully aware of!).

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ray Gellenbeck
Sent: Tuesday, July 22, 2008 8:48 AM
To: [email protected]
Subject: Buy vs. Build

** 
Am I the only one seeing a resurgance of contacts seeking experienced
custom-build expertise vs. install/configure/maintain/integrate folks?
 
I know BMC's pie in the sky goal is minimal need for customizations vs.
configuration/data changes, but there seems to be a growing backlash
against this McDonald's approach.  I'm only asking this of the group to
see if this trend is bigger than my areas of engagement over the last
couple years.
 
Sure, there will always be needs for folks to step in an make
customizations here and there, but I'm suprised now at the number and
the scope of custom-build-from-scratch projects I'm getting
proposals/recruiters for compared to the past.  Has ITSM mis-stepped in
its later releases or is it that the customer growth for the engine and
those upgrading has somewhat de-coupled from ITSM along the way?  Have
that many old-school custom-builders disappeared?

Send me your thoughts directly if you feel the board wanting to stay
focused on troubleshooting threads...
 
Ray Gellenbeck

[EMAIL PROTECTED]


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