That's driven by who BMC decides market to.  It's also driven by the
competition in each software segment.

Axton Grams

On Tue, Jul 22, 2008 at 3:32 PM, Kaiser Norm E CIV USAF 96 CS/SCCE
<[EMAIL PROTECTED]> wrote:
> Yes...it is an awesome RAD environment but it's extremely hampered by
> its extraordinarily expensive licensing model.  With another RAD (let's
> say Visual Studio .Net), you build the application and then never have
> to worry about paying a dime for application licenses.  With Remedy you
> say, "Hey, we could knock out XYZ app in a day! Oh...wait...we'd have to
> buy more licenses...nevermind..."
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Elry
> Sent: Tuesday, July 22, 2008 11:57 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Buy vs. Build
>
> I have to say...
>
> There is nothing wrong with the ITSM Suite 7.x.  It fits nicely into
> the ITIL Framework that a lot of companies "crave".  But, there are
> lot of companies that realize that they can't run their business
> efficiently inside the Framework; therefore, custom build or find
> another product.  Luckily, these companies are beginning to realize
> that ARS is a great RAD Tool with it's own IDE & integration plugins
> that make many other types of development "pale" by comparison...
> They are also finding out that the other ITIL based products out there
> are not as easily customizable, nor do they integrate well...
>
> In any event custom development will allow most companies to "nail"
> there processes then put a tool around it rather than "tyring to push
> a square peg through a round hole..."
>
>
> On Jul 22, 11:40 am, "Tanner, Doug" <[EMAIL PROTECTED]>
> wrote:
>> Ray,
>>
>>             Can you make your font just a little smaller :-)
>>
>> Old school custom builder - "Your Business - Your Way"
>>
>> I do believe for many reasons there are higher demands for custom
>> applications versus ITSM 7.X (It Takes So Much)
>>
>> Great tool, make it dance, - I am a firm Believer in "Remedy - Drive
> it
>> with Data" (as presented at past National RUG)
>>
>> But
>>
>> Do not want to be just a data administrator, Remedy is the most
> powerful
>> Workflow Toolkit available - USE IT !
>>
>> Doug Tanner
>>
>> RSP (Former RAC)
>>
>> Visionary of Rem-Mail
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Ray Gellenbeck
>> Sent: Tuesday, July 22, 2008 9:48 AM
>> To: [EMAIL PROTECTED]
>> Subject: Buy vs. Build
>>
>> Am I the only one seeing a resurgance of contacts seeking experienced
>> custom-build expertise vs. install/configure/maintain/integrate folks?
>>
>> I know BMC's pie in the sky goal is minimal need for customizations
> vs.
>> configuration/data changes, but there seems to be a growing backlash
>> against this McDonald's approach.  I'm only asking this of the group
> to
>> see if this trend is bigger than my areas of engagement over the last
>> couple years.
>>
>> Sure, there will always be needs for folks to step in an make
>> customizations here and there, but I'm suprised now at the number and
>> the scope of custom-build-from-scratch projects I'm getting
>> proposals/recruiters for compared to the past.  Has ITSM mis-stepped
> in
>> its later releases or is it that the customer growth for the engine
> and
>> those upgrading has somewhat de-coupled from ITSM along the way?  Have
>> that many old-school custom-builders disappeared?
>>
>> Send me your thoughts directly if you feel the board wanting to stay
>> focused on troubleshooting threads...
>>
>> Ray Gellenbeck
>>
>> [EMAIL PROTECTED]
>>
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