Does your filter fire when you manually set the value in field "A"?
Also, do you mind telling us what platform/version, Etc you are on?

Thanks,

Leonard

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Thursday, July 24, 2008 3:56 PM
To: [email protected]
Subject: Re: Question: Trigger a Modify ?

I don't want to exclude AR_ESCALATOR - I want the Filter I have set to
run on MODIFY be triggered when the escalation does a set field to
field "A".

The TR.fieldname != $NULL$ does not seem to work either.

Thanks for your help!


On Thu, Jul 24, 2008 at 6:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote:
> **
> You could list an exclusion for the "AR_ESCALATOR" user from the Run If on
> your Filter.
>
> Rick
>
> On Thu, Jul 24, 2008 at 3:38 PM, T. Dee <[EMAIL PROTECTED]> wrote:
>>
>> I have an escalation running that is setting field "A" with a value -
>> this works.  I also have a filter that fires on MODIFY if field "A" is
>> NOT NULL.  The problem is the filter is not firing when my escalation
>> runs.  Is there a way to "force" a modify after the escalation runs so
>> my filter will run?
>>
>> THANKS!!!!!!!!!!!
>>
>>
>>
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