I found that you have to turn Merge on instead of Modify. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Thursday, July 24, 2008 5:38 PM To: arslist@ARSLIST.ORG Subject: Question: Trigger a Modify ?
I have an escalation running that is setting field "A" with a value - this works. I also have a filter that fires on MODIFY if field "A" is NOT NULL. The problem is the filter is not firing when my escalation runs. Is there a way to "force" a modify after the escalation runs so my filter will run? THANKS!!!!!!!!!!! ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
