Submitter Mode Locked means you cannot change the value of the Submitter field even is you use the Merge API. It is a pretty benign thing to do as (generally)the submitter field does not change. It allows those with read licenses to update those records that they submitted.
Cheers Ben >----- ------- Original Message ------- ----- >From: "Tournier, Pascal" ><[EMAIL PROTECTED]> >To: [email protected] >Sent: Fri, 25 Jul 2008 13:44:04 > >Hi, > >I changed the Submitter mode to locked and It >works... Do you know what >is the impact of changing this "Submitter mode" >from Changeable to >Locked ? > >Thanks >Regards > > >-----Original Message----- >From: Action Request System discussion >list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Carey >Matthew Black >Sent: Friday, July 25, 2008 12:48 PM >To: [email protected] >Subject: Re: Write access error when a "Read" only >user try to modify >his own Report on the web ??? > >Pascal, > >Please verify three things... > >1) Your using Submitter mode locked on the ARS >server(s) in question. >2) The data row in question ( the report) shows >field 2 ('Submitter') >as the correct $ USER$ value. >3) The fields that are being changed have >'Submitter' group change >access to them. > > >I seem to remember some bug with the Reporting >forms/workflow that was >resolved somewhere in the 7.x line that affected >how 'Submitter's >value was set and maybe even the permissions on >some of the fields. If >any of the three above do not "look right" then I >would contact BMC >Tech support and see if they think your at a >version/patch level that >does not have this fixed yet. > >HTH > >-- >Carey Matthew Black >Remedy Skilled Professional (RSP) >ARS = Action Request System(Remedy) > >Love, then teach >Solution = People + Process + Tools >Fast, Accurate, Cheap.... Pick two. > > >On Fri, Jul 25, 2008 at 5:09 AM, Tournier, Pascal ><[EMAIL PROTECTED]> wrote: >> ** >> >> Hi, >> >> >> >> We have recently migrated to Remedy ARS version >7.0.1 and wanted to go >to >> the Web access interface via Mid-tier. My >question concern the Report >> functionality, when I create and save a new >report by using the >"Report >> Creator" form with one user who have only a >"Read" license everything >works >> fine but once this report is saved, if I would >like to modify >something >> (like adding a new field in the Report) with the >same user, I get the >error >> message saying that I do not have write access to >the different >fields... So >> this is really problematic because I can create a >report with a user >having >> a "Read" license but this user is unable to >change this report >afterwards >> !!! Is there a way to fix that so that user >having a "Read" license >can also >> modify their own saved report... >> >> >> >> Thanks >> >> Regards >> >> Pascal > >___________________________________________________ >_____________________ >_______ >UNSUBSCRIBE or access ARSlist Archives at >www.arslist.org >Platinum Sponsor: www.rmsportal.com ARSlist: "Where >the Answers Are" > >___________________________________________________ >____________________________ >UNSUBSCRIBE or access ARSlist Archives at >www.arslist.org >Platinum Sponsor: www.rmsportal.com ARSlist: "Where >the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
