Make sure the contact company field is the one that's filled in. It's confusing sometimes because of the multiple company fields.
I've seen users get similar errors becaus they didn't press (enter) in the requestor's information, so it didn't pull back the location information. Just an idea... -----Original Message----- From: sivarama velicheti <[EMAIL PROTECTED]> Sent: Friday, July 25, 2008 12:20 PM To: [email protected] <[email protected]> Subject: Incident creation error Hi Group, I am getting the following error when I am trying to create an incident through the incident management console. *The Summary, Impact, Urgency, Priority, Company and Service Type fields require an entry when submitting a new Incident to stage. (ARERR 44878). *The worst part is I have all the above mentioned fields populated but the system still generates this error. Has anyone faced this weird situation. Please advise Thanks Sivarama Velicheti _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
