What we have done in the past is add a field to the Person form (not sure if ITSM 7.x has this field already) for the pager email address. I would send emails to the pager instead of hooking into another service.
James On Aug 6, 11:01 am, Howard Richter <[EMAIL PROTECTED]> wrote: > Kevin, > > Looks like your trying to do the same thing. I wonder how BMC can call it a > customization when the howto is found on page 241 on the ITSM-Config-Guide. > However the doc is not very good. > > hbr > > On 8/6/08, Begosh, Kevin <[EMAIL PROTECTED]> wrote: > > > > > > > > > ** I am working on a windows 2003 server and I am just implemented AR > > Server, ITSM applications etc... I want to set up paging on the system but > > I talked with BMC and they said that this was a "customization" and did not > > provide any help. Has anyone using ARServer 7.x and windows 2003 OS for > > their AR Server used a external paging services and had it set up and > > working. I know where you set up the configuration inside of remedy I was > > just not sure how you set up the paging services on the server > > > AR Server, Windows 2003 > > SQL 2005, DB > > ARServer 7.1 patch 3 > > > Kevin Begosh > > __Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > html___ > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > LinkedIn Profile =http://www.linkedin.com/in/hbr4270 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
