>From the information you provided it appears like you are using MAPI to >send/receive mails on the ARS?? Have you logged in as the mail user on windows and tried to send or receive mails on Outlook after the change of the password? Joe
----- Original Message ---- From: "Reiser, John J" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, August 6, 2008 6:53:12 PM Subject: Email Engine Password reset Hello Listers, ARS 6.3 Server ARS 6.3 AREmail MS SQL 2000 Windows 2000 Corporate security policy changes have required us to reset the password for the account that runs AR System Services and the AREMail Engine. The ARSystem has come back up fine but the email engine is not processing. I've changed the Remedy Email service Run As password. I've changed the AR System Email Mailbox Configuration passwords. I've run the EmailStart.bat with -s servername and -p password setting added. Maybe I did this in the wrong sequence because the email engine will not send email. Any help would be appreciated. I tried to place a call with BMC but there Helpdesk system is down. Maybe they reset a password too;^> John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
