Wouldn't the main reason to do this be geographically based? If so, couldn't one add locations to the physical assets, and do the breakdown that way, or am I missing something? Probably still wouldn't be completely OOB, but it would be mostly data configuration, with maybe a small code customization.
Rick On Sat, Aug 9, 2008 at 4:29 PM, Lisa Westerfield <[EMAIL PROTECTED] > wrote: > ** > > We have visited this same topic, but found no way OOTB to affect the > categorizations by support group. We decided that it wasn't as important > after all since this information is usually completed by the time they > receive the incident. > > > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Julie L Kanakanui JLKANAKA > *Sent:* Friday, August 08, 2008 9:35 AM > *To:* [email protected] > *Subject:* restrict view of Product Categorizations by Support Group? > > > > ** > Hello, > > Does anyone know if there is any way, in the out-of-box Remedy 7.x Service > Desk app, to restrict view of specific Product Categorizations by Support > Group? > > Thanks, > Julie > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > <http://www.bmc.com/userworld/> > > TuringSMI is a Platinum Sponsor of both BMC UserWorld Events > > *Email Disclaimer* > This email has been sent from the TuringSMI Group > > This message is subject to and does not create or vary any contractual > relationship between TuringSMI, SMI Technologies, SMI Telco, its > subsidiaries or affiliates and you. Internet communications are not secure > and therefore the TuringSMI Group does not accept any legal responsibility > for the contents of this message. Any views or opinions expressed are those > of the author. This message is intended for the addressee(s) only and its > contents and any attached files are strictly confidential. If you have > received it in error, please contact the sender on the number above. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
