Also make sure that your mid tier is configed to serve all possible names of your remedy server. In the Mid Tier config tool for example you will want to have: servername servername.domainname serveralias serveralias.domainname
On Aug 26, 4:53 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > You have probably configured the wrong web default URL in the Server > Information for your remedy system.. Visit that configuration and check the > setting.. > Joe > > > > ----- Original Message ---- > From: Carmen Callaghan <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Sent: Tuesday, August 26, 2008 3:42:50 PM > Subject: URL issue > > ** > Hi All > The following error is displayed when Remedy is accessed through the mid tier > from an email sent. > ARERR [9217] File not found. Either the file requested is not present or the > URL supplied is bad. > How can one make changes to a URL if it’s incorrect? > Regards > Carmen Callaghan > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
