Dumb question - why are you modifying their record in the User form?

I agree this is likely a caching issue.
 
William Rentfrow
Principal Consultant, StrataCom
[EMAIL PROTECTED]
O 952-432-0227
C 701-306-6157

________________________________

From: Action Request System discussion list(ARSList) on behalf of Begosh, Kevin
Sent: Thu 8/28/2008 8:43 AM
To: [email protected]
Subject: Issue with some Users


** 
We are on AR Server 7.1 patch4 and ITSM 7.03 patch 6, with UNIX Server and 
Oracle DB.  We have about 100 employees who are in about 100 different support 
groups, and whenever we try to modify their record on the User form it locks up 
the user tool or takes a really long time to do what they where trying to do.  
Has anyone experienced this or does anyone have any systems that have employees 
in a lot of different support groups?
 

Kevin Begosh, RSP

301-791-3540 Phone

410-422-3623 Cell

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