Did you also get a DCOM error in your System Event log? I have at least one ARS - SQL Server pair where a DCOM problem prevents AR Server from starting automatically - I have to open the SQL Server Management Studio on the AR Server and connect to the SQL Server, after which the AR service starts and connects just fine. This did not occur during testing that server pre-production, so it was probably the result of one of the Windows updates. I have not had time to resolve it yet - busy migrating AD to 2003 and Exchange to 2007 - so I can't tell you how to fix it if that is also your problem.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ <http://itsm.unt.edu/> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Friday, August 29, 2008 11:41 AM To: [email protected] Subject: When I reboot my server Windows 2003, it takes 20 minutes to startup ** Hello, When I reboot my server Windows 2003, it takes 20 minutes to startup. When I checked the event log I found the above error 390600 : Failure during SQL operation to the database (ARERR 552) and Cannot open database "ARSystem" requested by the login. The login failed. (SQL Server 4060) I am thinking this is because of dependencies of SQl server on Remedy and Remedy on SQL. I would appreciate any information on how to resolve the issue. Thanks! Manjari R. Shrestha Junior Programmer Analyst SAIC 12530 Parklawn Drive, Suite 350 Rockville, MD 20852 Office: (301) 998-7364 [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

