Shrestha, I've seen this before, and have posted to the list twice the
resolution, and it has helped other people.

Unfortunately, I do not have my archive of emails right now to pull up,
but if you search for posts from me, you'll find one that discusses
this.

It may not solve your issue, but it does definitely solve the issue of
remedy trying to start up before sql server does. The problem is that
windows thinks sql server is up before it really is. The key is to set a
dependency for remedy to not start up until the sqlserveragent starts
up. Sqlserveragent has sql server as a dependency, and sqlserver agent
takes 10+ seconds to start up. So, by the time sqlserveragent starts up,
the database engine is fully functional, so remedy will start without
issue.

Gary

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R.
Sent: Friday, August 29, 2008 11:41 AM
To: [email protected]
Subject: When I reboot my server Windows 2003, it takes 20 minutes to
startup

** 

Hello,

 

When I reboot my server Windows 2003, it takes 20 minutes to startup.
When I checked the event log I found the above error

 

390600 : Failure during SQL operation to the database (ARERR 552) 

and

Cannot open database "ARSystem" requested by the login. The login
failed. (SQL Server 4060) 

 

I am thinking this is because of dependencies of SQl server on Remedy
and Remedy on SQL. I would appreciate any information on how to resolve
the issue.

 

Thanks!

 

Manjari R. Shrestha

Junior Programmer Analyst 

 

SAIC

12530 Parklawn Drive, Suite 350

Rockville, MD 20852

Office: (301) 998-7364

[EMAIL PROTECTED]

  

 

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