Lisa, Thanks, what I was looking for was the workflow element that do the updating. I have logging on, but I can not find the element that does the update.
What I need to do is add additional workflow to update another field at the smae time that the slm status is changed, but I have had no luck so far. hbr On Tue, Sep 2, 2008 at 2:34 PM, Lisa Westerfield <[EMAIL PROTECTED] > wrote: > In the service target it's the goal time and the 'start when' and stop > when' that affects the status. > (if I've misunderstood what you're asking, sorry) > > -----Original Message----- > From: Howard Richter <[EMAIL PROTECTED]> > Sent: Tuesday, September 02, 2008 1:23 PM > To: [email protected] <[email protected]> > Subject: Question on SLM 7.x Incidnet updates > > All, > > I hope everyone is doing well. I am looking to see if anyone has found the > links that SLM is using to update incidnets when the SLM status is needed > to be changed and would like to share it with me? > > Thanks > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > This message is subject to and does not create or vary any contractual > relationship between TuringSMI, SMI Technologies, SMI Telco, its > subsidiaries or affiliates and you. Internet communications are not secure > and therefore the TuringSMI Group does not accept any legal responsibility > for the contents of this message. Any views or opinions expressed are those > of the author. This message is intended for the addressee(s) only and its > contents and any attached files are strictly confidential. If you have > received it in error, please contact the sender on the number above. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
