What about a crystal report, with a crystal web server, and a view field that you use to display the report in....would that do what you want?
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brien Dieterle Sent: Wednesday, September 03, 2008 2:39 PM To: [email protected] Subject: Re: embedded report puzzler ** I understand this (I've actually use this before), but my point is that when I have the Parent Request open in Remedy, I see all the information for the Parent Request (who submitted it, etc). I don't need this information displayed yet again in a Crystal report-- I just want the Child Ticket(s) information displayed somewhere. Whether that is in a Remedy Report or a Crystal Report doesn't matter so much as where that report is ultimately displayed. I just want it embedded in the Parent Request and not a new window :-) Basically, exactly, in every sense, like a Table- List View, but with a different format :-) Thanks!! Brien On Wed, Sep 3, 2008 at 1:31 PM, Benedetto Cantatore <[EMAIL PROTECTED]> wrote: ** Brien, I know for a fact Crystal can absolutely show parent/child relationships. I use Crystal to show Changes with associated Tasks. Per the last reply, use a subreport. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [EMAIL PROTECTED] 09/03/08 4:22 PM >>> ** I maybe missing something but what about Crystal & sub reports? The sub report would look at the 2nd form as if you were going to put a table on the screen. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Brien Dieterle Sent: Wednesday, September 03, 2008 1:10 PM To: [email protected] Subject: Re: embedded report puzzler ** I don't know if a Join form would work, since this is a one-to-many relationship (one parent with many children). I tried to express that with the two records in my report-sample below (it could be any number). Since this is web based I definitely don't want to use Excel or Access. I'm not sure if Crystal would help either unless I can pass the join qualification to the Crystal report, which would seem to be the same missing feature that I am lacking with the regular Remedy Report. It looks like we'll survive with the "Open as Report" button on the parent form, that launches an Open Window activelink to open the report with a specific qualification to perform the join operation. Again, not embedded, but better than nothing :-) Thanks again, Brien On Wed, Sep 3, 2008 at 12:56 PM, Benedetto Cantatore <[EMAIL PROTECTED]> wrote: ** Brien, I may not have a good handle on what you're asking, but I think the solution is as simple as creating a join form. Then do your report off of that form. The basic reporting has no ability to create joins, but that can be done when you create the join form. Alternately, I'd advise trying another product like Excel, Access, Crystal, or other reporting tool to get the desired report. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [EMAIL PROTECTED] 09/03/08 2:04 PM >>> ** Thanks Ben, I am using the Native remedy reporting using the server-side reporting forms (ReportCreator). I'm not actually trying to show the parent/child relationship on the report, but just a qualification enforced on the report to show just the children (maybe that is the same thing). It seems like what I need is small feature request on the data visualization page to allow a qualification to be passed to the report just as you would during an active link open window event. Basically it is a form for transferring funds from one account to another. You can have multiple transfers within one request. Request: 001 Submitter: user01 *report starts here (showing child-info) Account from: xxx Account to: yyy Amount: zzz -------------------------------- Account from: aaa Account to: bbb Amount: ccc *report ends here Status: Completed Assigned To: Agent01 That is the desired output format, generally speaking. Thanks for any help! Brien On Wed, Sep 3, 2008 at 10:30 AM, Benedetto Cantatore <[EMAIL PROTECTED]> wrote: ** Brien, I'm not sure if I understand what you're trying to do exactly. First off, before you shut down on the idea of displaying the data on the form, what exactly is the desired output? Give examples of the data in the two separate form, and then explain how you want to ideally display it. I know there are some very creative individuals on this list that might be able to help. Regarding reporting, its not clear if you're talking about Remedy's native reporting function or Crystal's. Remedy's native reporting functionality is very limited. If you want to show a parent/child relationship, you'll have to either use Excel/Access or Crystal to pull that off. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [EMAIL PROTECTED] 09/03/08 12:58 PM >>> ** Say you have two forms, parent/child relationship. So, to display children on the parent form, you just add a table list view and add a qualification to link the two tables (probably using InstanceID or RequestID). That works great. But now suppose that your client really needs the format of that list to be in a "record" style, not columnar format, like this: name: brien phone: 111-222-3433 etc... So now the table list is out, and I need to make a report. But how exactly can I impose a qualification to join the tables AND embed the report into the Parent form? I seem to be able to do one OR the other, but not both. If I embed the report in a Data Visualization layer, I see no way to add any qualification to do the join. If I try to add qualification to the report itself (via report creator) you can't do the join since there is no way to tell it about the two forms and hence it complains about invalid field references. The other way seems to be an Active Link; Open Window. Window Type: Report. I can choose the child form, report information, and even do the join qualification... but how can I get it to open IN the parent form? I've tried fussing with Target Location but that doesn't seem to be the intended purpose. I tried giving the FV<fieldID> of a view field as the Target Location, but that didn't work and it is supposedly "web only" anyway, according to the workflow guide. My compromise thus far is to simply have a button "Open as Report" to open a new window with the report. Does anyone know if it is possible to embed this in the parent form? Thanks! 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