Report it to BMC so they can update their api's and plugin server.

Axton Grams

On Wed, Sep 3, 2008 at 4:54 PM, YahooJeff YahooJeff <[EMAIL PROTECTED]>wrote:

> The Java Plug-in interface is a neat feature that appears to be
> unreliable.  I wrote a Java ARDBC plug-in (7.1.00 P4) that mostly
> works. The plug-ins reads query on a vendor form, gets data from an
> external system and returns a result.  However it occasionally gives
> errors in the log. Sometimes these errors results in RPC-timeouts that
> won't go away without restarting Remedy's Java Plug-in process.
> Unfortunately I haven't found a good way to catch these "errors" so I
> can try to work around them when they come up.
>
>
> One error is
> org.acplt.oncrpc.OncRpcAuthenticationException: ONC/RPC
> authentification error
>
> I've checked that my Java plug-in name, ar.conf and
> pluginsvr_config.xml files all list the name of the plug-in the same
> way.  This error usually doesn't lock the system.
>
>
> A second is
> ERROR [TCP server transport connection thread]
> com.bmc.arsys.pluginsvr.c.a (?:?) - Data decryption error encountered
> com.bmc.arsys.arencrypt.AREncryptionException:
> javax.crypto.BadPaddingException: Given final block not properly
> padded
> ..
> ERROR [TCP server transport connection thread]
> com.bmc.arsys.pluginsvr.a.a (?:?) - Decrypting of the input arguments
> failed
> ERROR (8785): Data decryption error encountered
> ..
>
> This error usually hangs the plug-in service.
>
> Both errors occur in the same place.
> After Initialize() which successfully creates the Plugin and before
> getListEntrywithFields().
> com.bmc.arsys.pluginsvr.a.d (?:?) - dispatchCall
> com.bmc.arsys.pluginsvr.a.d (?:?) - RPC call is encrypted
> com.bmc.arsys.pluginsvr.a.d (?:?) - Procedure No. 7  ( Or Procedure
> No. 9 )
> Next comes one of the errors.
>
> I did try to update Remedy's older version of Remote Tea's oncrpc.jar,
> thinking the error may lie there.  However to do this right, I need
> Remedy's source code.
>
> Any suggestions?
>
> Thanks,
>
> Jeff
>
>
>
>
>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to