Oh, and hope they don't say, "this should be addressed in the next release".
Axton On Wed, Sep 3, 2008 at 5:12 PM, Axton <[EMAIL PROTECTED]> wrote: > Report it to BMC so they can update their api's and plugin server. > > Axton Grams > > > On Wed, Sep 3, 2008 at 4:54 PM, YahooJeff YahooJeff <[EMAIL PROTECTED]>wrote: > >> The Java Plug-in interface is a neat feature that appears to be >> unreliable. I wrote a Java ARDBC plug-in (7.1.00 P4) that mostly >> works. The plug-ins reads query on a vendor form, gets data from an >> external system and returns a result. However it occasionally gives >> errors in the log. Sometimes these errors results in RPC-timeouts that >> won't go away without restarting Remedy's Java Plug-in process. >> Unfortunately I haven't found a good way to catch these "errors" so I >> can try to work around them when they come up. >> >> >> One error is >> org.acplt.oncrpc.OncRpcAuthenticationException: ONC/RPC >> authentification error >> >> I've checked that my Java plug-in name, ar.conf and >> pluginsvr_config.xml files all list the name of the plug-in the same >> way. This error usually doesn't lock the system. >> >> >> A second is >> ERROR [TCP server transport connection thread] >> com.bmc.arsys.pluginsvr.c.a (?:?) - Data decryption error encountered >> com.bmc.arsys.arencrypt.AREncryptionException: >> javax.crypto.BadPaddingException: Given final block not properly >> padded >> .. >> ERROR [TCP server transport connection thread] >> com.bmc.arsys.pluginsvr.a.a (?:?) - Decrypting of the input arguments >> failed >> ERROR (8785): Data decryption error encountered >> .. >> >> This error usually hangs the plug-in service. >> >> Both errors occur in the same place. >> After Initialize() which successfully creates the Plugin and before >> getListEntrywithFields(). >> com.bmc.arsys.pluginsvr.a.d (?:?) - dispatchCall >> com.bmc.arsys.pluginsvr.a.d (?:?) - RPC call is encrypted >> com.bmc.arsys.pluginsvr.a.d (?:?) - Procedure No. 7 ( Or Procedure >> No. 9 ) >> Next comes one of the errors. >> >> I did try to update Remedy's older version of Remote Tea's oncrpc.jar, >> thinking the error may lie there. However to do this right, I need >> Remedy's source code. >> >> Any suggestions? >> >> Thanks, >> >> Jeff >> >> >> >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
