:-)
As Axton suggested, pls do report this issue to BMC Support. And BTW, if at all possible, if there is a simple example source snippet that demonstrates this problem, plus, any interesting/peculiar details (such as field data types used, amount of data retrieved, special character data in those records etc) that might be contributing to this problem - feel free to include them in your support ticket and/or in an offline message to me. Thanks Appajee ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Wednesday, September 03, 2008 2:13 PM To: [email protected] Subject: Re: Java Plug-in Unreliable ** Oh, and hope they don't say, "this should be addressed in the next release". Axton On Wed, Sep 3, 2008 at 5:12 PM, Axton <[EMAIL PROTECTED]> wrote: Report it to BMC so they can update their api's and plugin server. Axton Grams On Wed, Sep 3, 2008 at 4:54 PM, YahooJeff YahooJeff <[EMAIL PROTECTED]> wrote: The Java Plug-in interface is a neat feature that appears to be unreliable. I wrote a Java ARDBC plug-in (7.1.00 P4) that mostly works. The plug-ins reads query on a vendor form, gets data from an external system and returns a result. However it occasionally gives errors in the log. Sometimes these errors results in RPC-timeouts that won't go away without restarting Remedy's Java Plug-in process. Unfortunately I haven't found a good way to catch these "errors" so I can try to work around them when they come up. One error is org.acplt.oncrpc.OncRpcAuthenticationException: ONC/RPC authentification error I've checked that my Java plug-in name, ar.conf and pluginsvr_config.xml files all list the name of the plug-in the same way. This error usually doesn't lock the system. A second is ERROR [TCP server transport connection thread] com.bmc.arsys.pluginsvr.c.a (?:?) - Data decryption error encountered com.bmc.arsys.arencrypt.AREncryptionException: javax.crypto.BadPaddingException: Given final block not properly padded .. ERROR [TCP server transport connection thread] com.bmc.arsys.pluginsvr.a.a (?:?) - Decrypting of the input arguments failed ERROR (8785): Data decryption error encountered .. This error usually hangs the plug-in service. Both errors occur in the same place. After Initialize() which successfully creates the Plugin and before getListEntrywithFields(). com.bmc.arsys.pluginsvr.a.d (?:?) - dispatchCall com.bmc.arsys.pluginsvr.a.d (?:?) - RPC call is encrypted com.bmc.arsys.pluginsvr.a.d (?:?) - Procedure No. 7 ( Or Procedure No. 9 ) Next comes one of the errors. I did try to update Remedy's older version of Remote Tea's oncrpc.jar, thinking the error may lie there. However to do this right, I need Remedy's source code. Any suggestions? Thanks, Jeff ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
