Yes you do. You need to create the users and leave them with a blank password to ensure they authenticate against AD.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of AR_User Sent: 06 September 2008 09:38 To: [email protected] Subject: Active Directory Integration Hello All, I am on ARS 7.1, ITSM 7.0.0.3 and integrated Active Directory (ARDBC and AREA) with the system. Now users can login into system by using their Active directory login information. But while creating new request it gives an error as following: "You must be a registered user to access the Requester Console. Please contact your Administrator to register for the Requester Application. " I want to know that, do I need to populate active directory user data into People form? Please help me out. Thanks & Regards, Ajit -- View this message in context: http://www.nabble.com/Active-Directory-Integration-tp19344286p19344286.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

