Hi Ajit,
You can do one thing for the problem regarding LDAP mapping you have. You need to check for which type of permission is required for requester console. Create a Group and map that group with the particular Role in Roles Form. And After that You need to map that Group with LDAP Group from Server Information External Authentication tab. Hope this helps... Regards, Sandeep Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web: www.vyomlabs.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of AR_User Sent: Saturday, September 06, 2008 2:08 PM To: [email protected] Subject: Active Directory Integration Hello All, I am on ARS 7.1, ITSM 7.0.0.3 and integrated Active Directory (ARDBC and AREA) with the system. Now users can login into system by using their Active directory login information. But while creating new request it gives an error as following: "You must be a registered user to access the Requester Console. Please contact your Administrator to register for the Requester Application. " I want to know that, do I need to populate active directory user data into People form? Please help me out. Thanks & Regards, Ajit -- View this message in context: http://www.nabble.com/Active-Directory-Integration-tp19344286p19344286.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
