The logout run process works in the web; all the methods I mentioned
will end the session to the mid-tier, which applies to all browser
windows.  A successful reauthentication will be required to talk to
the mid-tier after the logout.  Unfortunately, it's a puzzle with no
good solution.

Axton Grams

On Tue, Sep 16, 2008 at 2:48 PM, Opela, Gary L CTR USAF AFMC 72
CS/SCBAH <[EMAIL PROTECTED]> wrote:
> If I run the logout run process, will that work on the web? I'm
> concerned that my users might have more than one remedy window open, and
> if they close one and it runs the logout run process, will that not
> invalidate their sessions on the other windows?
>
>
> Thanks,
>
> Gary Opela, Jr.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
> Sent: Tuesday, September 16, 2008 1:23 PM
> To: [email protected]
> Subject: Re: weird IP addresses in the logs
>
> You need to ensure that the user properly hits the LogoutServlet
> before closing the browser window.  This can be accomplished in a
> number of ways (none of which always work):
> - logout run process
> - redirect to ./servlet/LogoutServlet
> - hit logout.jsp
>
> The minimum that the server can be configured to hold a floating
> license is 1 hour.  This does not apply to fixed licenses.
>
> Axton Grams
>
> On Tue, Sep 16, 2008 at 2:14 PM, Opela, Gary L CTR USAF AFMC 72
> CS/SCBAH <[EMAIL PROTECTED]> wrote:
>> The second scenario is the case here. So, what is the resolution? Is
>> there something on the server that I need to update, or is it just
> that
>> she is logging in too quickly since last logging out?
>>
>> Do I need to check some settings in the admin web page to see how long
>> it holds on to licenses?
>>
>> Thanks,
>>
>> Gary
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
>> Sent: Tuesday, September 16, 2008 1:11 PM
>> To: [email protected]
>> Subject: Re: weird IP addresses in the logs
>>
>> This happens under the following scenarios:
>> - user is logged in via user tool, then logs into mid-tier (even from
>> same machine or view field in user tool that points to mid-tier)
>> - user is logged in via mid-tier, closes browser window, then
>> reauthenticates to mid-tier (even from same machine)
>>
>> Axton Grams
>>
>> On Tue, Sep 16, 2008 at 1:44 PM, Opela, Gary L CTR USAF AFMC 72
>> CS/SCBAH <[EMAIL PROTECTED]> wrote:
>>> Axton, I think you are on to something here. I got into her computer
>> and
>>> found she has a standard IP address. I showed her how to do an
>> ipconfig,
>>> so she can let me know if she is having a problem in the future. I
>> also
>>> noticed, by looking through my arerror.log, I have three other users
>>> experiencing the same issue, just  not telling me about it.
>>>
>>> The error in the log is as follows:
>>>
>>> Tue Sep 16 10:07:22 2008  390620 : User is currently connected from
>>> another machine (ARERR 9093)
>>> Tue Sep 16 10:07:22 2008     Client already connected -
>> username:<user>,
>>> client-type:Mid-tier,
>>> existing-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd2,
>>> new-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd1 - User has
>> Override
>>> option
>>>
>>> Sometimes she has override, but if she's overridden lately, then she
>>> doesn't.
>>>
>>> Anyone have any ideas?
>>>
>>> Thanks,
>>>
>>> Gary Opela, Jr.
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
>>> Sent: Tuesday, September 16, 2008 12:25 PM
>>> To: [email protected]
>>> Subject: Re: weird IP addresses in the logs
>>>
>>> Post the format of the reported ip.  Chances are it is a unique id
>>> generated by the mid-tier as the mid-tier servers do not use the
>>> actual client ip address.
>>>
>>> Axton Grams
>>>
>>> On Tue, Sep 16, 2008 at 11:34 AM, Opela, Gary L CTR USAF AFMC 72
>>> CS/SCBAH <[EMAIL PROTECTED]> wrote:
>>>> **
>>>>
>>>> I have a user whom is getting the typical "user is connected from
>>> another
>>>> machine" error even though she has not accessed her account from any
>>> other
>>>> computer. I look up in the arerror.log file, it shows her old and
> new
>>> ip
>>>> address. I was going to do an NSLookup on the names, and then check
> a
>>>> program I have access to that shows me who last logged into that
>>> computer to
>>>> see what is going on. However, the IP addresses in the logs are very
>>> weird.
>>>> At first, they look to be in hex, but then I convert, and get an
>>> impossibly
>>>> large number.
>>>>
>>>>
>>>>
>>>> They consist of four sets of colon-delimited hex strings. Each of
> the
>>> second
>>>> sets has a - at the front of it.
>>>>
>>>>
>>>>
>>>> Does anyone have any guidance on this? Are they IPV6 ips?
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Gary Opela, Jr.
>>>>
>>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
>> Are"
>>>> html___
>>>
>>>
>>
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