I once heard that you could turn your help desk into a profit center. Hence, not investing in it would be short-sighted and ill-advised.
Oh, dear me... Now who was it who told me that? Mmmm..... Starts with a B... --Tim ----- Original Message ---- From: Axton <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, September 16, 2008 1:54:23 PM Subject: Re: [ARSLIST] weird IP addresses in the logs If I had to guess, I would say it probably has to do with what they pay their support staff. Axton Grams On Tue, Sep 16, 2008 at 2:27 PM, Nyall McCavitt <[EMAIL PROTECTED]> wrote: > ** > Hi, > > Thanks for the info. Now why couldn't Support have said this. > > Thanks again. > > Nyall > > Axton wrote: > > Because with reverse proxies, nat, and some other things, you can not > reliably get an ip from the client. So in BMC's effort to enforce > their licensing model, this is the best they could come up with. > > Axton Grams > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
