You need to ensure that the user properly hits the LogoutServlet before closing the browser window. This can be accomplished in a number of ways (none of which always work): - logout run process - redirect to ./servlet/LogoutServlet - hit logout.jsp
The minimum that the server can be configured to hold a floating license is 1 hour. This does not apply to fixed licenses. Axton Grams On Tue, Sep 16, 2008 at 2:14 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > The second scenario is the case here. So, what is the resolution? Is > there something on the server that I need to update, or is it just that > she is logging in too quickly since last logging out? > > Do I need to check some settings in the admin web page to see how long > it holds on to licenses? > > Thanks, > > Gary > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Tuesday, September 16, 2008 1:11 PM > To: [email protected] > Subject: Re: weird IP addresses in the logs > > This happens under the following scenarios: > - user is logged in via user tool, then logs into mid-tier (even from > same machine or view field in user tool that points to mid-tier) > - user is logged in via mid-tier, closes browser window, then > reauthenticates to mid-tier (even from same machine) > > Axton Grams > > On Tue, Sep 16, 2008 at 1:44 PM, Opela, Gary L CTR USAF AFMC 72 > CS/SCBAH <[EMAIL PROTECTED]> wrote: >> Axton, I think you are on to something here. I got into her computer > and >> found she has a standard IP address. I showed her how to do an > ipconfig, >> so she can let me know if she is having a problem in the future. I > also >> noticed, by looking through my arerror.log, I have three other users >> experiencing the same issue, just not telling me about it. >> >> The error in the log is as follows: >> >> Tue Sep 16 10:07:22 2008 390620 : User is currently connected from >> another machine (ARERR 9093) >> Tue Sep 16 10:07:22 2008 Client already connected - > username:<user>, >> client-type:Mid-tier, >> existing-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd2, >> new-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd1 - User has > Override >> option >> >> Sometimes she has override, but if she's overridden lately, then she >> doesn't. >> >> Anyone have any ideas? >> >> Thanks, >> >> Gary Opela, Jr. >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Axton >> Sent: Tuesday, September 16, 2008 12:25 PM >> To: [email protected] >> Subject: Re: weird IP addresses in the logs >> >> Post the format of the reported ip. Chances are it is a unique id >> generated by the mid-tier as the mid-tier servers do not use the >> actual client ip address. >> >> Axton Grams >> >> On Tue, Sep 16, 2008 at 11:34 AM, Opela, Gary L CTR USAF AFMC 72 >> CS/SCBAH <[EMAIL PROTECTED]> wrote: >>> ** >>> >>> I have a user whom is getting the typical "user is connected from >> another >>> machine" error even though she has not accessed her account from any >> other >>> computer. I look up in the arerror.log file, it shows her old and new >> ip >>> address. I was going to do an NSLookup on the names, and then check a >>> program I have access to that shows me who last logged into that >> computer to >>> see what is going on. However, the IP addresses in the logs are very >> weird. >>> At first, they look to be in hex, but then I convert, and get an >> impossibly >>> large number. >>> >>> >>> >>> They consist of four sets of colon-delimited hex strings. Each of the >> second >>> sets has a - at the front of it. >>> >>> >>> >>> Does anyone have any guidance on this? Are they IPV6 ips? >>> >>> >>> >>> Thanks, >>> >>> Gary Opela, Jr. >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" >>> html___ >> >> > ________________________________________________________________________ >> _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> > ________________________________________________________________________ > _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
