That's probably not going to help and it is ill-advised to change the core forms (e.g., User, Group). You should always use the run process command that checks group membership based on groupid or use an equal comparison.
Axton Grams On Wed, Sep 17, 2008 at 10:18 PM, sam appecherla <[EMAIL PROTECTED]> wrote: > ** > Hi Shane, > > You may like to try changing the QBE value to 'Exact' for the Group field > (field properties) in the Group form. > Regards, > SriSamSri Appecherla > Mobile# +91 991 610 6008 > > > On Thu, Sep 18, 2008 at 4:03 AM, Shane Buchholz <[EMAIL PROTECTED]> > wrote: >> >> ** >> >> I ran into an interesting problem today with group names that are >> similar. One group is called Quest, and another group has the word Request >> in it. Members of the group with Request in the name are seeing tickets >> assigned to the group called Quest without actually being members of the >> group. When I change the group name to have anything other than just Quest >> it works correctly. Has anyone seen this before, and maybe know the cause? >> I could not find anything on the Remedy Support site or in the ARList >> Archives. Any help would be appreciated. >> >> >> >> AR System – 6.3 >> Help Desk – 5.6 >> >> Windows 2003 Server SP2 >> SQL 8.0 >> >> >> >> Thanks, >> >> >> >> Shane Buchholz >> >> Information Security Specialist >> >> Remedy Administrator >> >> Account Services – Information Services >> >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
