I think that is database dependent, but yes you are right and yours is a very valid point if you are working on some of the older versions of the underlying databases.. Oracle (I think 9i and later) would consider all the 3 cases.. MS-SQL does not (I think even upto the most current version - could anyone please confirm??), so you would need to use all the 3 cases.. I am on Oracle 10g at the moment and if I run a search lets say 'string%' it finds the value string irrespective of where it appears, begining, middle or end.. Joe
----- Original Message ---- From: Dwayne Martin <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, September 18, 2008 8:19:25 AM Subject: Re: Similar Group Names Joe, Wouldn't '$GROUP$ like ("100012;" + "%")' depend on "100012;" being the first group on the list? How about '$GROUP$ like ("100012;" + "%") or '$GROUP$ like ("%;100012;" + "%")'? That would still eliminate "1100012". Dwayne Martin, James Madison University ---- Original message ---- >Date: Wed, 17 Sep 2008 16:09:41 -0700 >From: Joe DeSouza <[EMAIL PROTECTED]> >Subject: Re: Similar Group Names >To: [email protected] > > ** > > Depending on how you have structured your Group ID's > you are less likelier to get this error if you base > your search criteria on the Group ID of the group. > It is a good practice therefore to have a good group > ID naming convention wherein a like search for a > group say $GROUP$ like ("100012;" + "%") would not > result in finding another group that has its ID say > 1100012. Remember to include the semi colon at the > end of the Group ID as that is how the Group ID's > are separated in the database in the C104 column of > the T table belonging to the User schema.. > > > > Take a good look at the contents of the C104 column > in your T table of the User schema to arrive at what > might be the best search for you.. > > > > Joe > > ----- Original Message ---- > From: Robert Molenda <[EMAIL PROTECTED]> > To: [email protected] > Sent: Wednesday, September 17, 2008 6:46:07 PM > Subject: Re: Similar Group Names > > ** > Don't you just have to "love" the LIKE %<Groupname>% > functionality? > > That's HD 5x for you... it is because of the LIKE > queries... > > To get "around" this in the past we put a > non-descript character in the group name which is > getting 'duplicated' so your your example if you > change "Quest" to "Quest." (with a period) that will > correct (circumvent) the issue although people might > not like it but you get what you got. > > HTH > Robert > > On Thu, Sep 18, 2008 at 8:33 AM, Shane Buchholz > <[EMAIL PROTECTED]> wrote: > > ** > > I ran into an interesting problem today with group > names that are similar. One group is called > Quest, and another group has the word Request in > it. Members of the group with Request in the name > are seeing tickets assigned to the group called > Quest without actually being members of the > group. When I change the group name to have > anything other than just Quest it works > correctly. Has anyone seen this before, and maybe > know the cause? I could not find anything on the > Remedy Support site or in the ARList Archives. > Any help would be appreciated. > > > > AR System – 6.3 > Help Desk – 5.6 > > Windows 2003 Server SP2 > SQL 8.0 > > > > Thanks, > > > > Shane Buchholz > > Information Security Specialist > > Remedy Administrator > > Account Services – Information Services > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ > > -- > If it were not for the gutter, my mind would be > homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

