Are you being able to connect to the database using the MS-SQL client from the 
AR Server machine?
 
If so, are the database username/passwords the same as it was on the parent 
instance? If you are not sure you can try resetting the ARAdmin user's password 
to AR#Admin# and take off the DB-Password configuration line from the ar.cfg 
file. Then try restarting the services. Not having the password line in the 
configuraton file, the system assumes the default password and attempts to 
connect using that..
 
Joe



----- Original Message ----
From: Tim O'Connor <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, September 18, 2008 3:57:18 PM
Subject: Pointing AR Server to DB Server

I have a working AR server on one machine that is using an MS SQL backend on a 
different machine. Recently, I had one of our lab engineers clone these two 
machines into VMs so we can create dev and test instances on our ESX farm.

I'm having a real hard time taking the AR system clones and pointing them to 
their respective database system clones. From reading documentation, it sounds 
like all I need to do is alter ar.cfg to point sybase-server-name 
(configuration parameter used for Sybase and MSSQL dbs) to the new hostname and 
restart the AR server, but when I do that arerror.log in the cloned AR systems 
is telling me they aren't able to talk to the cloned database systems. 

I've searched BMC documentation but I can't find anything that explains the 
process. Can anyone give me some hints or provide me with a basic checklist for 
performing such an operation?




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