Nevermind guys, I think I found the problem: the user client was attempting to connect to the original AR server's hostname. Although the AR server on the cloned VM retains the install path and name of the original AR server, the client was using DNS all along (instead of connecting to localhost as I thought) to find the original AR server.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser, Norm E Civ USAF AFMC 96CS/SCCE Sent: Thursday, September 18, 2008 1:27 PM To: [email protected] Subject: Re: Pointing AR Server to DB Server Also, is the new DB server's name in DNS? If you ping its hostname, does it reply? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tim O'Connor Sent: Thursday, September 18, 2008 2:57 PM To: [email protected] Subject: Pointing AR Server to DB Server I have a working AR server on one machine that is using an MS SQL backend on a different machine. Recently, I had one of our lab engineers clone these two machines into VMs so we can create dev and test instances on our ESX farm. I'm having a real hard time taking the AR system clones and pointing them to their respective database system clones. From reading documentation, it sounds like all I need to do is alter ar.cfg to point sybase-server-name (configuration parameter used for Sybase and MSSQL dbs) to the new hostname and restart the AR server, but when I do that arerror.log in the cloned AR systems is telling me they aren't able to talk to the cloned database systems. I've searched BMC documentation but I can't find anything that explains the process. Can anyone give me some hints or provide me with a basic checklist for performing such an operation? ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
