Hi all, We are in the process of setting up a new Remedy 7 environment and are experiencing a problem with excessive page faults while using Remedy Admin tool.
Our environment is: ARS 7.1, patch 003 ITSM 7.1, patch 007 Mid-Tier 7.1, patch 001 Admin tool 7.1, patch 003 IIS 6 Apache/Tomcat 5.5.17 Windows 2003 SQL Server 2005 And we are currently running with Development Cache Mode ?on?. Basically, we are getting page faults of 1,000,000+ occurring on arserver.exe process when we simply open an AL or Form. During this operation, the CPU usage is essentially flat, so there doesn?t appear to be any lack of memory capacity (so why would it need to page fault if there is plenty of available memory). While those excessive page faults only occur during use of Remedy Admin tool and do not really hinder the admin work we are doing now to build and customize the apps, our server admins are concerned that the app is not behaving properly (the OS configuration on the server uses the same standard configuration they use on all our Windows servers, and they do not see any kind of paging problem on other servers). Wondering if anyone here has seen or heard of similar problems? Thanks, Julie Kanakanui _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
