Manish

In order to capture this stat , one of the simple way is

Create a Stat form with few basic fields which will help you to get info like

User I'd,application,license type,date time,server and user interface

Add a filter each on both the main forms Change & Incident, this new
filter should work on Submit,Modify,Merge and its Push action will
push that all the required info to the Stat form.

This will give you the stat of when a user with floating lic made used
of Change & Incident lic

Thanks
Himanshu Kohli

>From Black Berry



On 10/7/08, Manish SINGLA <[EMAIL PROTECTED]> wrote:
> Hello All,
>
> My query is regarding the license utilization monitoring in remedy.
> Is it possible to take out the statistics of how many floating
> licences(change and incident separately) are being consumed at a given point
> in time?
>
> The key here is to get the Change Floating and Helpdesk Floating license
> utilization independenly.
>
> Thanks
> Manish
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

-- 
Sent from Gmail for mobile | mobile.google.com

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to