First of all you cannot really downgrade a system by running installers, that 
won't happen.

The only way for you to match your dev to prod is rebuild it.

Is there any delta between the prod and dev in terms of customization? You will 
need to consider that before you attempt to rebuild it or you might loose all 
those customizations if you do not have them backed up using Remedy def 
backups..

Since you say you are on SQL, I'm assuming it is MS-SQL... If not and if you 
are on Oracle let me know. I may be able to help you with a slight backdoor 
method to copy your prod DB to Dev after blowing up your dev DB, by copying 
just the structure, meta data, and configuration data, and leaving all your 
main application data on prod..

Joe


----- Original Message ----
From: Jase Brandon <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, October 8, 2008 7:54:06 PM
Subject: Copy Prod Environment to Dev Environment


Hello All,
I need to copy my production app server environment over to my development 
environment.
 
Differences in patch levels are:
Dev mid-tier = 7.1 Patch 004, Prod mid-tier = 7.1 Patch 002.
Dev CMDB = 2.1 Patch 6, Prod CMDB = 2.0.1 Unpatched.
 
I tried unsuccessfully to run the midtier.exe for 7.1 Patch 002 on dev, and I 
am a tad leary of running the CMDB installer for 2.0.1 since it's already 2.1 
Patch 6.
 
I have to have them in synch by Monday and I can't think of what else to do, 
other then copy my production app server environment over to my development 
environment.
 
Since our prod environment has three servers, web, SQL, and App servers, and 
Dev environment is all on one server:
I think I need to copy the D:\Program Files\AR System directory from Prod App 
Server to the Dev AR System Directory, in order to get patch levels synched up 
to match the prod environment.
 
Can anyone help me out with steps to take to accomplish this? I have been 
searching .pdf's for hours with no success.
 
Thanks in Advance,
 
Jase



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